Notice of at least 72 hours before the arrival date is required for most reservation cancellations or modifications. For bookings, during high season (June 01 – September 30), or special events (i.e., Conferences, Music Festivals, Regatta) up to 30 days cancellation notice may be required.
If a cancellation notice is provided less than the required time stated in the booking confirmation email, the customer will be charged a “Late Cancellation Fee” equal to one night at a regular/non-discounted room rate. Reservations for three nights or longer, the cancellation fee is 50% of the total reservation amount. The “No Show Fee” is equal to the full reservation amount. Reservation modification may result in a change in the room rate. The minimum stay at Balmoral House is two nights.
CANCELLATION NOTICE MUST BE SEND BY E-MAIL TO: reservations @ balmoralhouse.com
Cancellations by phone are not valid.
Reservations made with third-party providers: BOOKING.COM, EXPEDIA, HOTELS.COM, etc. must be canceled on the same website where the booking was made.
WE DO NOT CANCELL BOOKING.COM, EXPEDIA, HOTELS.COM, etc. RESERVATIONS ON OUR END.