For most cancellations or modification of reservations: a notice of at least 72 hours is required. For reservations during high season (June – September) or/and special occasions/events (i.e., Conference, Music Festival, Regatta) up to 30 days cancellation notice may be required. If a cancellation notice is not emailed or it is provided less than the required time stated in the reservation confirmation email, the customer will be charged a “Cancellation Fee” equal to two nights of the regular room rate. Reservations longer than 3 nights the cancellation fee is 50% of the entire reservation amount. “No Show” is 100% non-refundable.
FOR CUSTOMERS PROTECTION, A CANCELLATION NOTICE MUST BE E-MAILED. Forward Email to reservations @ BalmoralHouse.com for a confirmation number. Reservations made with BOOKING.COM or EXPEDIA, must be canceled at the same platform where the reservation was made.
MODIFICATION OF RESERVATION: Changing the length of stay may result in a change of the room rate.